Returns & Exchanges

Returns & Exchanges

MERCHANDISE 

Merchandise must be returned within 30 days unworn, unwashed and in their original condition with tags attached in order for us process a return or exchange. 
If you have any questions regarding any purchase(s) made through www.theblackhole.com, please feel free to contact our customer service team and someone will respond within 24 hours. 

Please note that all refunds will be issued with store credit.

Create Return / Exchange by contacting us via e-mail.
E-mail: contact@theblackhole.com

Customer Service Hours:
Monday - Friday 10:00AM - 5:00PM (PST)

TRIPS, EVENTS, TICKETS

We have a strict no refund policy for any type of cancellation or no show on any of our trips or events.